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Rati Soni

Freelance- Creative Content Writer & Blogger

Writers & Poets

Pune, India

Rati was average as a student but good in sports during her school days. She definitely excelled and proved her talent in sports by representing her school till state level. She was quiet an introvert girl until she found the quality of impressing and influencing people with her communication.

Post her graduation a small town girl looked up to a metro city to prove herself and yes she did by working and growing to the management level. However this didn't satisfy the hunger of expression which was deep inside her.

After a lot of struggle between brain and heart she now lives with one focus that her life is destined for writing and expressing the unique views about everything. She writes to justify the talent which almighty has graced her with.

She is a full time freelance content writer. She is a thorough professional with profound interest in content writing, online networking and blogging. All of her work is unique and industry specific. Her area of specialization is business development, human resource management,spiritual writing, home and family, recreation & sports and many more.

She is a dynamic professional with over 6 years of rich experience in the BPO sector. She is equipped with skills in conducting various training sessions for enhancing the performance and quality of service.

So if you are one of those who want her to write blogs, web content, marketing brochures, just drop a line at ratisoni@gmail.com to receive a mail within a day. She writes and delivers round the clock!

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By: Rati Soni
Rati Soni, Youtube Video

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Writers & Poets

Experiences

Manager- Content & Social Media

www.healthyogre.com  |  Pune, India

July, 2013 - February, 2014 (7 Months)

• Led a team of 2 content writers (in house) and 7 Freelance content writers
• Product Description and quality check
• Overall look and feel of the website
• Created Ogre’s wiki the health magazine
• Written the entire web content/ policies
• Social Media Management which includes- FB, Twitter, Pinterest, Blog,
• Deals/ offers/ campaigns on social media
• Email Marketing
• Optimised Press Release
• Proof reading- Ensure the content is unique and plagiarism free, Creative, informative and interactive content, Regular updation of the content, Effective & product related content, Check effectiveness of the website layout and presentation
• Editorial Calender- Target Audience, Specific schedule for posting & be consistent, Provoke engaging dialogue, Link to the website on social media pages, Offer links to resources (Those authors might return favor), Make customers trust the content first to trust the product, Know what to do with negative comments, Admit mistakes and thank those who bring to your attention
• Secure our brand on social platform
• Set up monitoring platforms

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Freelance creative content writer and blogger

US, UK and Indian Clients  |  Pune, India

June, 2011 - Present

I am a full time freelance content writer. I am a thorough professional with profound interest in content writing, online networking and blogging. All of my work is unique and industry specific. My area of specialization is business development, human resource management,spiritual writing, home and family, recreation & sports and many more.

I am a dynamic professional with over 6 years of rich experience in the BPO sector. I am equipped with skills in conducting various training sessions for enhancing the performance and quality of service.

I am available to chat by IM, email or skype, and would be happy to set up a convenient time to discuss the application you are moving and some ideas about the safest way to get it into the cloud

My Blog- "The Ultimate Voyage" - www.randomsub.blogspot.in

1- Article & Blog writing for clients on odesk.com
2- Article & Blog writing for clients on elance.com
3- Articles, Blogs & White papers for www.ibntech.com
4- Articles, Blogs, Press Release for www.giftstantra.com
5- Submitted articles in goarticles.com

Ghostwriting -
http://tobiastattoo.com/
http://thesocietyguide.com/

Article Writing -
http://cnhepa.com/
http://tunersblog.com/

Manager- HR

Serco BPO- India operations  |  Pune, India

March, 2009 - June, 2010 (1 Year 3 Months)

• Led a team of 3 Recruiters & 1 HR executive
• Managed Recruitments for more than 10 processes
• Met SLAs for recruitment
• Managed end to end HR formalities including joining formalities, induction, attendance, exit process etc
• Attrition control management
• ESIC /PF as per the statutory guidelines
• Employee Relation programs
• Have always achieved ISO compliance during the internal as well as external audits

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Assistant Manager- Quality

Aegis BPO (Formerly known as Bharti Teletech Limited)  |  Gurgaon, India

April, 2007 - November, 2007 (7 Months)

Mapping client’s requirements and rendering effective solutions in line with the guidelines specified by the clients’ on Operations Shop Floor.
Identifying improvement areas & implementing measures to maximize customer satisfaction levels.
Taking escalations for resolving critical issues; ensuring CTQ Delivery & Business Continuity.Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.

Quality & Training - North India

I smart Global Pvt. ltd.  |  India

February, 2006 - November, 2007 (1 Year 9 Months)

Led a team of 33 Quality Executives, 2 Team Leaders & 5 Trainers
Conducted Soft skills training session, Periodic assessment of the Product/ Process trainers & quality analyst, Maintained the Training Assessment Program in order to check the performance of the new hire,Created Process manuals, Training modules, Quality Orientation & Process Maps (SIPOC)

Sr.Quality Auditor

Infovision  |  India

February, 2004 - November, 2006 (2 Years 9 Months)

• Successfully handled call quality audits, participated and led call calibrations, reinforcement sessions and feedback, weekly and monthly reports/analysis of audits and action planning for improvement.
• Actively involved in Calibration variance reporting, focus group identification and monitoring, and training, mentoring and certifying new QAs
• Trained & coached new employees

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 Education

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Bachelor of Education (B.Ed.)-Secondary Education and Teachi

Dr. D.Y. Patil College Of Education-India

India

2014 - 2015 (1 year)

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MBA-Human Resources

Symbiosis institute of Management Studies-India

India

2004 - 2008 (4 year)

...

Bachelor of Humanities-English Language & Economics

Kanpur UniversityBachelor of Humanities-India

India

2000 - 2003 (3 year)

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